Two-Level Willow Puppy Cottage
Two-Level Willow Puppy Cottage
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Description
Description
Elevate your small pet’s comfort and playtime with our Two-Level Willow Puppy Cottage. Perfectly designed for puppies, small dogs, cats, and bunnies, this stylish pet house provides both a cozy retreat and an engaging play area, ensuring your furry friend remains happy and relaxed.
• Ideal Size: Measuring 19” L x 16” W x 13” H (48.3 cm x 40.6 cm x 33 cm), this pet house is perfect for pets weighing 11 pounds (5 kg) or less.
• Comfortable Cushion: Comes with a soft, washable fabric cushion that provides a plush surface for your pet to rest and relax.
• Two-Level Design: Features a dual-level structure, offering a playing area on the top and a comfortable resting space on the lower level.
• Woven Natural Wicker Design: Crafted from natural wicker, this pet house blends seamlessly with any home décor while providing a durable and stylish enclosure.
Features:
• Two Levels for Play and Rest: The upper level is perfect for playing, while the lower level offers a cozy space for rest.
• Soft Washable Cushion: The cushion is easy to remove and wash, ensuring your pet always has a clean and comfortable spot.
• Natural Wicker Design: Made from high-quality natural wicker, this pet house is both sturdy and aesthetically pleasing.
• Versatile Use: Suitable for puppies, small dogs, cats, and bunnies, making it a versatile addition to any pet owner’s home.
Size Guide
Size Guide
• Overall Dimensions: 19” L x 16” W x 13” H (48.3 cm x 40.6 cm x 33 cm)
• Weight: 7 lb (3.18 kg)
• Weight Capacity: Suitable for pets weighing 11 pounds (5 kg) or less
Care Guide
Care Guide
• Cleaning: Remove the cushion and machine wash on a gentle cycle. Wipe down the wicker structure with a damp cloth as needed.
• Maintenance: Regularly check the wicker for any signs of wear and repair any loose strands to ensure the structure remains sturdy.
• Cushion Care: Ensure the cushion is thoroughly dried before placing it back in the pet house to prevent mold and mildew.
Returns & Exchanges
Returns & Exchanges
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at ThePawHouse@ThePawHouseCollection.com. Please note that returns will need to be sent to the following address:
1007 Gould Drive
Ste 4, Bldg 1 Building 1, Door 4 #114
Bossier City, LA 71111
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at ThePawHouse@ThePawHouseCollection.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Additionally, items marked as final sale or non-returnable are also ineligible for returns.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ThePawHouse@ThePawHouseCollection.com.
Still have questions?
Still have questions?
Still have questions? Email ThePawHouse@ThePawHouseCollection.com